Refund policy

REFUND POLICY (Politica de Returnare)

Last Updated: February 1, 2026

Thank you for shopping at Vibe Quarry, operated by Luxoriso SRL.

Returns

You have the right to return any item purchased from our store. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. The item must not be destroyed, damaged, stained, or altered in any way.

Return Period

Our return policy is determined by Shopify's standard terms. Please initiate your return request as soon as possible after receiving your order.

Return Shipping

Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Non-Returnable Items

The following items cannot be returned: