Shipping policy

SHIPPING POLICY (Politica de Livrare)

Last Updated: February 1, 2026

Shipping Locations

Luxoriso SRL ships to the United States and Canada only. We do not currently ship to international destinations outside these countries.

Shipping Methods

We offer various shipping methods as determined by Shopify's shipping options. The available shipping methods will be displayed at checkout.

Free Shipping

We offer FREE SHIPPING on all orders, regardless of order value, to addresses in the United States and Canada.

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Time

Estimated delivery time is up to 14 business days from the date of shipment for both US and Canadian addresses. Please note that delivery times may vary depending on your location and external factors beyond our control.

Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.

Customs and Duties (Canada)

For Canadian customers, please note that you may be subject to import duties and taxes, which are levied once the package reaches your country. These charges are the responsibility of the recipient and are not included in our pricing.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at cn_deals@yahoo.com with your order number and photos of any damage. We will work with you to resolve the issue.

Contact Us

For shipping inquiries, please email us at: cn_deals@yahoo.com